Introduction
This Privacy Policy explains how we collect, use and protect your personal information when you enquire about or work with us on gardening and landscaping projects. We are committed to safeguarding your privacy and handling all personal data responsibly.
What Information We Collect
We may collect the following information:
- Your name, address, phone number and email
- Details about your property or project
- Photos of your space (only with your consent)
- Payment information (not stored once processed)
- Communications between you and our team
- Website enquiry information if you contact us online
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Provide quotations and project proposals
- Deliver gardening, landscaping or maintenance services
- Arrange site visits and manage project logistics
- Process payments
- Improve our services
- Send project updates or aftercare information
We will never sell or share your information with third parties for marketing.
Sharing Your Data
We only share your information with:
- Trusted suppliers or contractors working on your project
- Payment processors
- Legal or regulatory bodies if required by law
All third parties are required to protect your data.
Storage & Security
Your information is stored securely, whether digitally or in project files. We take reasonable measures to prevent unauthorised access, misuse or loss of your data.
How Long We Keep Your Information
We keep your information only as long as necessary for:
- Completing your project
- Meeting legal, accounting or insurance obligations
After this period, data is safely deleted.
Your Rights
You have the right to:
- Access the information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (unless we need it for legal reasons)
- Withdraw consent at any time
- Object to how your data is used
Just contact us to make a request.
Photography & Marketing
Before and after photos may be taken for portfolio use. We will always request consent if any images show identifiable personal details or if you prefer not to have photos shared.
Cookies
If your website uses cookies, they may collect anonymous usage data to improve website performance. Users can disable cookies in their browser settings.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us directly. We aim to respond to all queries promptly.